Frequently Asked Questions (FAQ)

Do you have Customer Service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7

How often should i service my car?

It honestly depends on the make and model of car, How often your drive your car, prior maintenance and quality of roads you drive on.
We recommend you service your car every 10,000 miles from moderate usage, whichever comes first and heavy users at least an interim service every six months or 6,000 miles whichever comes first.

Can you match my cars paint?

Yes our computerized paint matching system is designed to not only use the best toners to match your paint color no matter the manufactuer of the car but to match the durablity

What is a reconditioned part?

Its a part we've thrown in the trash and now your insurance company wants you to repair it and use it fix your car.

What are aftermarket parts?

Counterfeit Parts!
Insurance companies have shifted from calling these parts "counterfeit / imitation parts" to "aftermarket" so they sound more appealing.
We work with parts made by the manufacturer rather than counterfeit parts because it's guaranteed to not just fit on the car but meet the safety requirements. However if they have a DRP relationship company they may be forced to use cheap parts and shortcut methods to keep that stream of referrals coming in. If you've taken your vehicle to an insurance company's prefered DRP shop. youll probaly want to have a professional take a closer look. The paint may look "shiny and new" but beneath the surface might be remaining damage or improper repair.

"COUNTERFEIT PARTS MAY VOID YOUR WARRANTY AND DECREASE THE VALUE OF YOUR VEHICLE"

WESTBURY

79 Magnolia Avenue
Westbury, NY 11590

516-414-8300

FREEPORT

25 West Sunrise Highway
Freeport, NY 11520

516-705-5055

Car Accident?

If Follow these "EASY 6" steps and you can never go wrong.

#STOP immediately, try to pull away from traffic if possible.

#ASSIST anyone that may be injured. Have someone or yourself call 911.

#INFORMATION secure names, phone numbers, addresses of other drivers, witnesses, and injured people if possible.

#PHOTOS take as many photos of the scene of the accident

#DONT to accept any claim settlement on the scene, always get a police report, and exchange phone numbers.

#CALL US and we will send out a tow truck to your location and get your car to our shop awaiting repairs from us

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